Airports - plus
Service with Style
RATES UPDATE AND AREA REALIGNMENT 2018
Since the business began just over 10 years ago in September 2007 my airport prices, with one or two minor tweaks in certain areas, have remained the same. Additionally my Local ‘Spot Hire’ rates (usually referred to as ‘Metered Rate’, again with one or two minor adjustments, has also remained static.
This despite the Financial Crash in 2008, Continuous rate
increases in Insurance and Fuel Price fluctuations, which never seem to fall
back to the lower levels. To give you
an indication of the level of increase the initial insurance annual premium
for 1 car and named driver was £1650 in 2007 but did reduce in the following
couple of years to around £1400. However, once I took on more drivers and
increased the fleet to 3 cars with ‘Any Driver’ it initially increased to
£1500 per vehicle and this years premium with 4 cars and minimal risk, was
£9890 or just short of £2500 per car, an increase of nearly 60% or an average
of 6% per year! In regards to fuel costs, although over the years there have
been fluctuations, it has been a steady increase over the price in 2007. As a
guide, in 2007, to fill up the Ford Galaxy I ran as my first car would cost
£60. To do so in my current cars, the Ford Galaxy & VW Sharan (both with
the same size fuel tanks) now costs £80 at least, when using one of the major
Supermarkets, but sometimes considerably more if one of the local filling
stations are used. This is an overall increase of 20% or an average of 2% per
year. Another cost to the business has been airport parking. Over the years
this has led to business customers (who are able to reclaim the cost) and new
customers recently being charged for their parking when using the ‘Meet &
Greet’ service offered. This has been done because again, in 2007, the major
airports Heathrow, Gatwick, Stansted and
In addition to the rising costs, once again, with one or two exceptions, the airport prices have been more or less a ‘Blanket’ price across the majority of my main area of business. Basically this is bordered by Lamberhurst & Hurst Green in the west to Headcorn, Biddenden, Tenterden & Rolvenden in the East.
Therefore I now find myself in the difficult position of having
to increase my rates with effect from
The new rates will also see the introduction of ‘waiting time’ following a grace period, 10 minutes, after the actual booking time.
It is also proposed that to try and ensure maximum availability of vehicles airport booking times will be set at 30 minutes after expected flight arrival time. This will usually mean that the vehicle will be waiting once the customer has cleared passport & baggage. Even with no checked bags 30 to 45 minutes is the norm to clear the terminal for pick up. If you require an earlier booking time this will be permitted but that I reserve the right to charge additional waiting time if it is longer than 30 minutes from booked time to clearing the terminal for pick up.
Although flights are always monitored if a flight arrives in excess of 30 minutes early or delayed more than 30 minutes for arrival a car will still be provided but cannot be guaranteed in a way that an on time arrival is. That means there may be a short wait for the vehicle to arrive after your arrival. It is therefore important that when booking you ensure that you provide the correct flight details, times and notify me of any changes prior to your departure. This is major changes not ‘on the day’ delays.
For a full list of the fares and how it may effect you please click on the links above to take you to the relevant page.
I do feel that over the years Airports-plus has offered a reliable and competitively priced service and these increases are to ensure that we continue to do so and that you understand the need for these changes and value our service as much as we value your custom.
If you wish to discuss any of the these points please do not hesitate to contact me.